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Access Information

 

Melbourne International Film Festival is committed to making the festival accessible for all. We are committed to providing a range of accessible services and facilities at festival screenings and events in order to ensure that all film lovers have access to quality cinema experiences.

MIFF supports and accepts the Companion Card. To book tickets using your Companion Card please call Box Office on 03 9662 3722.

MIFF also offers Vic Carer cardholders Concession.

 

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Skip to Venue Information

 

Access Enquiries

If you have an access enquiry or requirement, or would like more information please contact either the Access Officer at access(at)miff.com.au or alternatively call the MIFF Box Office on 03 9662 3722.

MIFF is also contactable through the National Relay Service on 133 677 then Box Office 03 9662 3722.

You can also email any enquiries, comments and suggestions to access(at)miff.com.au.

You can browse the 2014 MIFF festival program by the following individual access requirements: 





Wheelchair Access

This year, all MIFF films are being screened at least once in a wheelchair accessible venue.  Please email access(at)miff.com.au or call 03 9662 3722 should you need to reserve a wheelchair accessible space.

Please Note: Wheelchair Access indicates access for individuals with limited mobility, including wheelchair users.

 

Assisted Listening

The majority of venues possess Audio Induction Loops and/or other assistive listening technology.  If you have enquiries relating to assistive listening, please contact us at access(at)miff.com.au or speak with a MIFF staff member or volunteer upon arrival at venue.

 

Auslan Interpreted

To assist the Deaf Community in engaging with MIFF's program of film and events, Auslan Interpreters will be present at a selection of Special Events during the festival.

To ensure the most suitable viewing seats are reserved please book through the Box Office. The Box Office can be contacted by email access(at)miff.com.au, phone 03 9662 3722.

 

Open Caption

To assist patrons who are Deaf or hard of hearing engage with MIFF's program, there will be screenings of certain film with Open Captions available.

To ensure the most suitable viewing seats are reserved please book through the Box Office. The Box Office can be contacted by email access(at)miff.com.au, phone 03 9662 3722.

 

Subtitled

Many films screening at MIFF are subtitled. Browse by Subtitle includes films with partial subtitles. If you would like a list of films which are fully subtitled please email access(at)miff.com.au or phone 03 9662 3722.

 

Rear Window Captioning

IMAX Melbourne use a captioning system known as rear window captioning, or RWC, which consists of an LED screen mounted at the back of the theatre that scrolls captions in mirror reverse. For more information on this system please email access(at)miff.com.au or phone 03 9662 3722.

 

Website Access

The MIFF website has been created to be as accessible as possible for all users. Audio recordings of our programmers highlighting sections of the 2014 program will be made available soon, along with Auslan videos for selected events and programs.

You can easily stay informed with updates about accessible shows, festival news and competitions by signing up for the MIFF Widescreen, or liking us on Facebook or by following us on Twitter.

 

Transport

 

Travellers Aid

Providing mobility assistance, information and equipment hire, Travellers Aid is an excellent source of support and information: travellersaid.org.au

 

Public Transport

For general public transport timetable information and journey planning: ptv.vic.gov.au

For assistance and enquiries regarding accessible travel in metropolitan Melbourne, phone the Metlink Information Centre on 131 638 or TTY 9619 2727 or head to metlinkmelbourne.com.au/accessible-transport

All trains and an increasing number of coaches and trams are accessible to wheelchair users in Victoria. Staff will not lift passengers from buses and trams that are not accessible.

 

Taxis

The Victorian Taxi Directorate has information regarding wheelchair accessible taxis (WATs) here. You can book wheelchair accessible taxis on these dedicated numbers: 03 9265 4602 or 03 9277 3877.

 

Parking

Pre-book your car parking and save.

Discount parking is available at Secure Parking locations throughout the CBD. Discounted prices are only available by pre-booking through secureparking.com.au/miff

$15 weekday daytime parking - Promo Code: MIFF2014

$4 weekday evening parking (after 3pm) - No promo code required

$4 weekend parking (all day) - No promo code required

Please note: Flindersgate, 172 Flinders Street is no longer a discount parking location.

 

For information from The City of Melbourne about accessible parking, public transport, taxis, vehicle hire and getting mobile on Melbourne's footpaths, visit the City of Melbourne website.

For a list of council-provided on-street parking spaces for holders of Disabled Persons’ Parking Permits, visit the City of Melbourne website.

 

Venue Information

Visit the Venue page for addresses and maps.

Forum Theatre | ACMI Cinemas | Hoyts Melbourne Central | Kino Cinemas | Shebeen | Village Roadshow Theatrette | The Wheeler Centre | Melbourne Planetarium | Arts Centre Melbourne | IMAX Cinema | RMIT Capitol Theatre | Treasury Theatre

 

Forum & ACMI Cinemas, Australian Centre for the Moving Image

 

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • Russell Street (between Flinders Lane & Collins St) 1 space, 4 hours
  • Flinders Street (between Swanston & Russell St) 1 space, 2 hours  
  • Flinders Street (between Elizabeth and Swanston) 1 space, 2 hours
  • Flinders Lane (between Swanston and Russell) 1 space, 4 hours

It is also possible to drop passengers off in Russell Street. Maximum Vehicle Height: 2 meters

Secure Parking at Flinders Gate, 172 Flinders Street (opposite Federation Square) has two wheelchair accessible parking bays located on the ground floor level, at each of the Flinders St and Flinders Lane entrances.

The Secure Parking Wheelchair Accessible parking bays are located:

  • Flinders Street Entrance – 3rd bay as you enter the car park on your right
  • Flinders Lane Entrance – 5th bay as you enter the car park on your left

 

Forum

 

Physical Access

Box Office & Festival Lounge

The Flinders Street entrance has one small step up to a line of double doors. Access is via a temporary ramp which venue staff will make available. The Box Office is situated to the right of the entrance doors and can be entered from the foyer.  

The Festival Lounge is on the Ground Floor of The Forum. There are flat entrances from the foyer to the Festival Lounge. A sloped floor leads to permanent seating in booths and tables for which one or two steps must be scaled. Accessible seating and tables are available at the front of the Festival Lounge.

Cinema

Should you have access requirements, please see a MIFF staff member or volunteer on arrival at the venue. They will escort you to the access entry on Russell Street, where you will then be assisted by venue staff to the upper cinema level via a wheelchair stair lift.

Wheelchair Accessible Seating

Wheelchair accessible seating for all screenings in The Forum is located at the front of the cinema, on the right hand side of the venue (facing the screen).

Cinema access from Flinders Street is via the large railed staircases to the left and right of the foyer. The two staircases lead to an upstairs foyer containing a bar and refreshment area.

There are 44 steps in total to enter the cinema, 23 steps to the upstairs foyer and an additional 21 steps to the cinema.

Inside the cinema, the steps are quite steeply raked and uneven with no handrails. There are 30 steps from the front row to the back row.

Accessible Toilet

A unisex accessible toilet is situated on the Ground Floor, at the rear of Festival Lounge, near the Russell Street exit.

 

ACMI Cinemas, Australian Centre for the Moving Image

 

Physical Access

The main entrance to ACMI (Australian Centre for the Moving Image) is from Federation Square. Wheelchair access is provided at the main entrance and via the accessibility entrance located at the Flinders Street facade (see map Galleries Level) where a lift can take visitors up to Entry Level.

The central lifts provide disabled access to the Cinemas Level.

Wheelchairs are available from the Ticketing & Information Desk if required.

Visually impaired warning markers are located on the floor before each step to provide a clear signal of a change of level.

To view a map of ACMI detailing entrances, levels and accessible amenities visit: acmi.net.au/maps_acmi_venue.htm

Wheelchair Accessible Seating

Wheelchair accessible seating in ACMI 2 is located at the rear of the cinema, at cinema entry level. There are four seats in total.

Wheelchair accessible seating in ACMI 1 is located at the rear of the cinema. There are two seats in total. ACMI 1 has an internal lift - this takes visitors to the back row of the auditorium where two reserved wheelchair spaces are available.

Wheelchair accessible seating in Studio 1 (Talking Pictures events) is located at front of the seating area. There is one seat in total.

For more information about accessing ACMI visit: acmi.net.au/access.htm

Accessible Toilet

Toilet facilities for people with disabilities are located to the right of the escalators.

 

Kino, a Palace Cinemas Partner

 

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • Collins Street (between Exhibition and Spring) 1 space, 2 hours
  • Collins Street (between Russell and Exhibition) 3 spaces, 2 hours
  • Spring Street (between Collins and Little Collins) 3 spaces, 2 hours
  • Spring Street (between Flinders Lane and Collins Street) 1 space, 2 hours
  • Flinders Lane (between Russell and Exhibition) 1 space, 2 hours

 

Physical Access

Access to the cinema on the Lower Level is via the central car park lift and ramp, which is directly across from the cinema entrance and in the food court.

Map of Collins Place

Wheelchair Accessible Seating

Wheelchair accessible seating in Cinemas 1 and 2 is located at the rear of the cinema, at cinema entry level. There are three seats in total in each cinema.

 

Hoyts Cinemas, Melbourne Central

 

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • La Trobe Street (between Queen and Elizabeth) 1 space, 2 hours
  • La Trobe Street (between Swanston and Russell) 3 spaces, 2 hours
  • Little Lonsdale Street (between Queen and Elizabeth) 1 space, 2 hours
  • Little Lonsdale Street (between Swanston and Russell) 2 spaces, 2 hours
  • Elizabeth Street (between Little Lonsdale and La Trobe) 2 spaces, 2 hours

 

Physical Access

Hoyts cinemas and the MIFF Box Office are located on Level 4 of the Melbourne Central shopping precinct.

Lift access is available between Level 3 and Level 4. Upon arrival at Level 3, please see a MIFF staff member or volunteer who will escort you to the lift.

Melbourne Central Directory map

Wheelchair Accessible Seating

Wheelchair accessible seating in Cinema 6 is located at the rear of the cinema, at cinema entry level. There are four seats in total.

Wheelchair accessible seating in Cinema 10 is located at the rear of the cinema, at cinema entry level. There are five seats in total.

Wheelchair accessible seating in Cinema 11 is located at the rear of the cinema, at cinema entry level. There are five seats in total.

 

Village Roadshow Theatrette (State Library of Victoria) 

 

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • La Trobe Street (between Swanston and Russell) 3 spaces, 2 hours
  • Little Lonsdale Street (between Swanston and Russell) 2 spaces, 2 hours
  • Swanston Street (between La Trobe and Franklin) 2 spaces, 2 hours

There are three car parks for drivers with disability parking permits outside Mr Tulk. These parks have a two-hour limit.

 

Physical Access

The Village Roadshow Theatrette is accessible to wheelchair users from entry 3 on La Trobe Street, past Mr Tulk.

To arrange a courtesy wheelchair to use within the Library, ask one of the security staff in the Library foyer. (Staff aren't available to push wheelchairs.)

Map of The State Library

Wheelchair Accessible Seating

There are four wheelchair spaces.

Accessible Toilet

There are separate male and female toilets for people with a disability:

  • behind the Keith Murdoch Gallery
  • in the locker area
  • beside the lifts at the rear of the Information Centre
  • next to the Journals & Magazines room on level 2a.

 

Wheeler Centre

 

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • Little Lonsdale Street (between Swanston and Russell) 2 spaces, 2 hours
  • La Trobe Street (between Swanston and Russell) 3 spaces, 2 hours
  • Lonsdale Street (between Swanston and Russell) 2 spaces, 2 hours

There are disability metered street-side parking spaces (x 2) available on the left-hand side of Little Lonsdale Street – accessible from the Swanston Street end – roughly 25 metres from the Wheeler Centre’s wheelchair access ramp.

There are three additional spaces on La Trobe Street, outside Mr Tulk.

 

Physical Access

The Wheeler Centre is accessible by a ramp located to the right of the entrance on Little Lonsdale Street, approximately 25m along.

Wheelchair Accessible Seating

We are happy for patrons to stay in their chair or to transfer to a seat. Please let Box Office staff know when you book.

 

Shebeen

 

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • Flinders Lane (between Elizabeth and Swanston) 2 spaces, 2 hours
  • Collins St (between Swanston and Russell) 1 space, 2 hours

 

Physical Access

Shebeen is wheelchair accessible on the Ground Floor. The Lower Ground Floor is not wheelchair accessible.

Wheelchair Accessible Seating

On the Ground Floor there are four wheelchair spaces available which overlook the Speakeasy cinema on the Lower Ground Floor.

Accessible Toilet

An accessible toilet is located next door on Manchester Lane.

 

Planetarium

 

Parking

Accessible parking spaces are available in the main Scienceworks carpark, adjacent to each of the foyer entry doors.

Kerbside parking is available for larger buses in Booker Street, with transition ramps immediately in front of the museum forecourt.

An accessible route from Spotswood station to Scienceworks has recently been resurfaced, with transition ramps provided at all cross street intersections. Ramp access to the station has been re-graded in accordance with accessibility standards.

 

Physical Access

The Planetarium and Lightning Room have a limited number of dedicated wheelchair spaces; it is advisable that visitors arrive for these shows 10–15 minutes before the commencement time.

A limited number of wheelchairs are available from the information desk on a first-come basis.

All exhibition galleries and public spaces have lift and/or ramp access.

The lift has tactile indicators.

Wheelchair Accessible Seating

There are two seats in total.

We are happy for patrons to stay in their chair or to transfer to a seat (with or without armrests). Please let Box Office staff know when you book.

Accessible Toilet

Accessible toilets are available on ground floor of the main building and in the Planetarium foyer.

 

Arts Centre Melbourne



Hamer Hall, St Kilda Road


Physical Access

Hamer Hall is located adjacent to the Yarra River; between Theatres Building and Princes Street bridge.

Wheelchair Accessible Seating

Accessible seating is available for wheelchair users and their companions, in all Arts Centre Melbourne venues. To ensure the most suitable viewing seats are reserved please book through the Box Office. The Box Office can be contacted by email access@miff.com.au, phone 03 9662 3722

Accessible Toilet

Toilet facilities for people with disabilities are located on every level of Hamer Hall. Closest toilets are to the left of the main entrance.

Parking

All levels of the Arts Centre Melbourne Car Park are fully wheelchair accessible.

Disabled parking bays are clearly marked and available on both levels with easy access to our theatres. Please display your valid Disabled Persons Parking Permit, standard rates apply.

17 spaces are on the Upper level, turn left after entry gates.
 5 spaces are on the Lower level, just after the entry gates.

 

IMAX Cinema



Melbourne Museum
, Rathdowne Street, Carlton

Physical Access

Accessible parking spaces are available on Level P2 of the carpark, with lift access to the museum forecourt and then access from a different lift (near the IMAX entrance) down to the IMAX foyer. The Melbourne City Tourist Shuttle is wheelchair accessible and stops on Rathdowne Street, opposite Melbourne Museum (Stop 5). Parliament station has lift access to the top of Lonsdale Street, with Melbourne Museum and IMAX a short journey up Nicholson Street past Carlton Gardens. 

Wheelchair Accessible Seating

The IMAX Theatre has four Wheelchair accessible seats available at the rear of the theatre. To ensure the most suitable viewing seats are reserved please book through the Box Office 03 9662 3722

Accessible Toilet

An Accessible toilet is available on the main foyer level at IMAX

Parking

Secure undercover parking is conveniently located underneath the museum forecourt with entrance off Rathdowne Street (the carpark clearance height is 2150mm).  IMAX guests receive a special discount rate of $15 before 5pm and $5 after 5pm. Simply validate your parking ticket at the box office. 
 

 

RMIT Capitol Theatre



113 Swanston Street


Physical Access

Entry to the RMIT Capitol Theatre is from the main arcade entrance on Swanston Street. Upon entering the arcade you will see a staircase to the right with a pillar indicating the access entrance via the lift. Follow the directional signage to the lift in the arcade. Proceed to access the theatre by taking the lift to level 2. On exiting the lift head directly forward and turn right. The accessible corridor to the theatre will be visible in front of you. Please see a MIFF staff member for access.

Wheelchair Accessible Seating

There are seven wheelchair accessible seats at the front of the auditorium.

Accessible Toilet

There is a wheelchair accessible toilet on the theatres level 2 in the foyer.

Parking

There are designated on-street Disabled Parking Bays available at the following locations:

  • Flinders Lane (between Elizabeth and Swanston) 2 spaces, 2 hours
  • Collins St (between Swanston and Russell) 1 space, 2 hours

 

Treasury Theatre



1 Macarthur Street (behind the Old Treasury building on Spring Street)

Physical Access

The theatre is located directly behind the Old Treasury Building on the corner of Spring Street and Macarthur Street at the top end of Collins Street. The Wheelchair accessible entrance is to the right when facing the Old Treasury Building via Treasury Place. Go down the alleyway and turn left after the clearing the Old Treasury Building. Head straight down the alleyway and the theatre is to the right hand side of the staircase.

Wheelchair Accessible Seating

There are two Wheelchair Accessible seats available at the rear of the theatre. Entry to the theatre is via an accessible lift to the left of the main entrance.

Accessible Toilet

There is an accessible toilet at the far end of the foyer past the accessible lift.

Parking

There is no onsite parking available, however metered parking is available in Macarthur Street or St Andrews Place. Alternatively, secure parking is available in Collins Place or the Park Hyatt.