Accessibility | Transport Information

Travellers Aid

Providing mobility assistance, information and equipment hire, Travellers Aid is an excellent source of support and information. Visit

Public Transport

Melbourne’s trains, trams and buses are an easy way to get around the city and with the Night Network it will make it even easier to get to and from MIFF.

For public transport timetable information and journey planning:

For assistance and enquiries regarding accessible travel in metropolitan Melbourne, visit the PTV website or phone 1800 800 007 with TTY on 9619 2727.

All trains and an increasing number of coaches and trams are accessible to wheelchair users in Victoria. Staff will not lift passengers from buses and trams that are not accessible. 


The Victorian Taxi Directorate has information regarding travelling with a disability, including wheelchair accessible taxis (WATs). You can book WATs on these dedicated numbers: 03 9265 4602 or 03 9277 3877. 


For information from the City of Melbourne about accessible parking, public transport, taxis, vehicle hire and getting mobile on Melbourne's footpaths, visit the City of Melbourne website.

For a list of council-provided on-street parking spaces for holders of Disabled Persons’ Parking Permits, visit the City of Melbourne website.


Access Enquiries

If you have an access enquiry or requirement, please make sure you advise us at the time of booking wherever possible.

If you would like more information please contact either the Access Officer at access(at) or alternatively call the MIFF Office on 03 8660 4888.

MIFF is also contactable through the National Relay Service on 133 677 then MIFF Office 03 8660 4888.

You can also email any enquiries, comments and suggestions to access(at)