Access Information

The Melbourne International Film Festival is committed to improving access for everyone. The festival offers a range of accessible services and facilities across our venues, screenings and events in order to ensure that all film lovers have access to quality cinema experiences.

MIFF has a dedicated Access Coordinator, who strives to ensure MIFF is a leader in accessibility and is available to discuss any accessible services that MIFF offers. If you have any questions or feedback, or would like any information in another format, please don’t hesitate to contact MIFF’s Access Coordinator by emailing access(at)miff.com.au.

In 2022, MIFF is proud to offer a selection of films screening with Open Captions, films screening with Audio Description tracks, films that are 100% subtitled, Auslan-interpreted introductions and Q&As for special events, and step-free and wheelchair access across all CBD and suburban venues. Please see below for more information.

MIFF’s program launches on 12 July 2022. Please check back then to find a list of accessible sessions and booking instructions.

Accessibility

Venue Information

Please note that MIFF’s program launches on 12 July 2022. Detailed information regarding each of MIFF’s screening venues this year will be available at Program Launch.

The information provided will include public transport and parking options (including accessible tram stops and accessible parking bays in the vicinity of each venue), box office information, food and beverage offerings, step-free and wheelchair-accessible routes, types of cinema seating (including accessible seating), which venues offer Open Captions, Closed Captions, Assistive Listening, hearing loops, Audio Description, quiet spaces as well as information about bathroom facilities.

If you have any questions regarding any venue accessibility information or require assistance at any MIFF venue, please contact MIFF’s Access Coordinator by emailing access(at)miff.com.au and see How to Book Your Ticket below to ensure MIFF can provide the best service.


wheelchair access icon Step-Free and Wheelchair Accessibility

All CBD and suburban venues at MIFF this year have step-free access, are wheelchair-accessible and have accessible seating.

For detailed information regarding step-free and wheelchair-accessible routes as well as accessible seating at each MIFF venue this year, please check back on 12 July when the full program will be live.


open captions access icon Open Captions

Select sessions at MIFF will screen with Open Captions. Open Captioned screenings display captions that dictate any spoken word or sound effect in the film and are shown on the screen for the duration of the film.

For a list of the Open Captioned sessions at MIFF, please check back on 12 July when the full program will be live. 


audio description access symbol Audio Description

Select sessions at MIFF will screen with an Audio Description (AD) track. This service provides additional narration and commentary that aims to describe body language, expressions, movements, key action and the visual content of the film, thereby offering additional information about the film through sound. Narration occurs during the natural pauses in the audio, and sometimes during dialogue if deemed necessary.

Audio Description units are available at selected MIFF venues this year. For a list of MIFF sessions with Audio Description, please check back on 12 July when the full program will be live.


assistive listening access icon Assistive Listening

At select MIFF venues this year, Assistive Listening is provided in the form of an Assistive Listening device that patrons can borrow and use for the duration of the session. Patrons can use the device provided by the venue complete with headphones to hear an amplified version of the film sound through the headphones.

For Assistive Listening at MIFF venues and sessions this year, please check back on 12 July when the full program will be live.


assistive listening access iconHearing Loop

At select MIFF venues this year, a Hearing Loop is provided. Patrons can tune in using their own hearing-aid device for amplified film sound directly into the ear.

For more information about which MIFF venues offer Hearing Loop services, please check back on 12 July when the full program will be live.


     relaxed screening access icon        Relaxed Screenings

MIFF will be running Relaxed Screenings at select sessions this year. Relaxed Screenings are designed to make the cinema experience accessible and are for anyone who would benefit from a more relaxed environment – this can include, but is not limited to, neurodivergent people who experience sensory processing differences (such as autistic people and ADHD people), have learning disabilities, have dementia as well as those living with anxiety or who have experienced trauma.

Our Relaxed Screenings focus on adapting the cinema environment and preparing patrons by developing pre-show resources. Lighting and sound may be adjusted, and the doors will remain open to allow patrons to take a break in a designated quiet area. 

What you can expect at a Relaxed Screening:

  • The lights and sound will be augmented for a softer, smoother viewing experience.
  • The cinema space will have the social expectations altered, so patrons may walk around, come and go as they please, and be able to engage in calming activities, such as rocking, humming, stimming and the like.
  • MIFF Front of House staff will be on hand to take any overwhelmed patrons to a designated quiet space, where they may take a moment to settle themselves in private and return to the film as they wish.

For a list of Relaxed Screening sessions at MIFF this year, please check back on 12 July when the full program will be live.


AUSLAN access symbol Auslan-Interpreted Events

To engage a wider audience for MIFF’s program of films and events, Auslan interpreters will be present at a selection of Talks, introductions, Q&As and special events throughout the festival.

For a list of Auslan-interpreted offerings at MIFF this year, please check back on 12 July when the full program will be live.


100% subtitled access symbol 100% Subtitled

Many films screening at MIFF are subtitled and without any spoken English language, including some films that are silent or that have no dialogue.

For a list of 100%-subtitled films screening at MIFF this year, please check back on 12 July when the full program will be live.


guide dog access symbolGuide Dogs and Assistance Dogs

Guide dogs and assistance animals are welcome in all venues at MIFF.


 

How to Book Your Ticket

Please note that the full MIFF 70 program, including accessible sessions, will launch on 12 July 2022.

If you require any accessibility service that MIFF offers at any MIFF venue, please advise our Ticketing team on boxoffice(at)miff.com.au or by phone on 03 9087 3395 to ensure that MIFF can provide you with the best customer service.

You can contact MIFF’s Access Coordinator by emailing access(at)miff.com.au to discuss any services that MIFF offers or for more information.