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Membership FAQs

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Concession refers to Seniors Card, Healthcare Card, Pensioner Concession Card, Carer Card, and full-time students. Proof of concession is required on application.

Look in the top right corner of the MIFF website for the person icon, and click to log-in.

To get a replacement card simply send an email to membership(at)miff.com.au or call the Membership Coordinator on 03 8660 4818. A card replacement fee of $8 may be charged for lost cards.

MIFF Members are entitled to 25% off evening and weekend parking through Secure Parking at the following Melbourne CBD carparks*:

  • 12-20 Flinders Lane
  • 300 Flinders St
  • 392 Bourke St
  • 460 Lonsdale St
  • Southern Cross Car Park, 121 Exhibition St (entry via 129 Bourke St)
  • The Mint Car Park, 383 Latrobe St
  • The Strand Car Park, 250 Elizabeth St (entry via 323 Lonsdale St)

*A booking fee of $1 applies per transaction. You will receive your discount code in the confirmation email and letter upon purchase of your membership. 

Your MIFF Membership card will be posted to you within 10 business days. To ensure the card reaches you, please update your postal details in your MIFF account. In the month leading up to the festival, your MIFF Membership card will be available for collection from the MIFF Box Office at ACMI. Keep an eye on the website, your inbox and our social media channels for key dates and information on MIFF 2026.

If you have an enquiry about the status of your membership, please contact membership@miff.com.au.

One of the key benefits of being a MIFF Member is having access to the exclusive pre-sale window before general-public tickets go on sale. Only Members can book tickets during the pre-sale window, the dates for which will be announced closer to the festival. Keep an eye on the website, your inbox and our social media channels for key dates and information on MIFF 2026.

First, log into your account on the MIFF website, then you will see the My Account screen. From the dashboard you can see your current membership expiry date, booking history and pass information.