This is the story of a social worker, Hes, who tries to overcome the "system", without having realised that he is already caught in it.

Hes, who is in his late thirties, has developed a routine which enables him to handle the most difficult cases. His professional cynicism is the only defence against the daily confrontation with extreme misery. However, the encounter with a 14-year-old girl, who had been neglected by her elderly parents to the point of becoming a wild creature, brings him up with a jolt. Now, he cannot resort to his usual routine, he can't help becoming involved.

Due to his complete commitment, the girl makes rapid progress, but when he wishes to adopt her, Hes himself becomes the victim of a heartless bureaucracy.